FAQ

1. How long are shipping times?

Your products will ship within two days of your order, and then take up to two weeks to reach your doorstep. Each product at Ethereal Bliss Goods has an estimated delivery time that you can find in the product description. 

2. What's your return policy?

Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.

3. Can I cancel my order?

Unfortunately there are no cancellations available. Once the order is placed we cannot guarantee you a full refund if you decide to cancel it. We apologize for the inconvenience. 

4. What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

5. Do you offer exchanges?

We do not offer exchanges.